customer
31Analytics and Dynamic Customer Strategy. Big Profits from Big Data , John Tanner F.
Key decisions determine the success of big data strategy Dynamic Customer Strategy: Big Profits from Big Data is a comprehensive guide to exploiting big data for both business-to-consumer and… 3248.72 руб электронная книга32Predictive Marketing. Easy Ways Every Marketer Can Use Customer Analytics and Big Data , Omer Artun
Make personalized marketing a reality with this practical guide to predictive analytics Predictive Marketing is a predictive analytics primer for organizations large and small, offering practical… 1886.15 руб электронная книга33Culture Hacker. Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance , Shane Green
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY«I LOVE THIS BOOK!» —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me «When companies focus on… 1951.19 руб электронная книга34It's the Customer, Stupid!. 34 Wake-up Calls to Help You Stay Client-Focused , Jeffrey Gitomer
Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However… 1622.74 руб электронная книга35The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More! , Marsha Collier
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet… 1622.74 руб электронная книга36Chocolates on the Pillow Aren't Enough. Reinventing The Customer Experience , Karl Weber
Praise for Chocolates on the Pillow Aren't Enough«Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that… 974.16 руб электронная книга37Digital Sense. The Common Sense Approach to Effectively Blending Social Business Strategy, Marketing Technology, and Customer Experience , Brian Solis
Compete in the digital world with pragmatic strategies for success Digital Sense provides a complete playbook for organizations seeking a more engaged customer experience strategy. By reorganizing… 1691.03 руб электронная книга38The Agile Marketer. Turning Customer Experience Into Your Competitive Advantage , Roland Smart
The marketer's guide to modernizing platforms and practices Marketing in the digital era is a whole new game: it's fundamentally about competing on the customer experience. Marketers must integrate a… 1625.99 руб электронная книга39At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques , Frank Eliason
A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers… 1622.74 руб электронная книга40Buyer Personas. How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business , Adele Revella
Named one of Fortune Magazine’s “5 Best Business Books” in 2015 See your offering through the buyer's eyes for more effective marketing Buyer Personas is the marketer's actionable guide to… 1625.99 руб электронная книга