customer
41Business Process Mapping. Improving Customer Satisfaction , J. Jacka Mike
Praise For Business Process Mapping: Improving Customer Satisfaction, Second Edition«A must-read for anyone performing business process mapping! This treasure shares step-by-stepapproaches and… 4552.77 руб электронная книга42Pay Attention!. How to Listen, Respond, and Profit from Customer Feedback , Ann Thomas
Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent… 1622.74 руб электронная книга43What's the Secret?. To Providing a World-Class Customer Experience , John R. DiJulius, III
What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton… 2181.42 руб электронная книга44Quality of Experience Engineering for Customer Added Value Services. From Evaluation to Monitoring , Cuadra-Sanchez Antonio
The main objective of the book is to present state-of-the-art research results and experience reports in the area of quality monitoring for customer experience management, addressing topics which are… 10068.11 руб электронная книга45Oxford English for Customer Care. Student 039;s book (+ CD-ROM) , Розмари Ричи (2007)
От издателя:English for Customer Care is an ideal short course for those who need to communicate with customers effectively and politely in English, over the phone, in person, or in… 497 грн (только Украина)46Как создать продукт который купят Метод Lean Customer Development , Альварес С. (2018)
Метод Lean Customer Development. Книга Синди Альварес «Как создать продукт, который купят» дополняет, расширяет и… 535 руб47The New Rules of Sales and Service. How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business , David Meerman Scott
The essential roadmap for the new realities of selling when buyers are in charge Sales and service are being radically redefined by the biggest communications revolution in human history. Today… 1433.55 руб электронная книга48Trend-Driven Innovation. Beat Accelerating Customer Expectations , Alexander Osterwalder
Trend-Driven Innovation Beat accelerating customer expectations. Every business leader, entrepreneur, innovator, and marketer wants to know where customers are headed. The problem? The received… 2081.26 руб электронная книга49Master Data Management in Practice. Achieving True Customer MDM , Mark Allen
In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on… 4877.96 руб электронная книга50Data Mining Techniques. For Marketing, Sales, and Customer Relationship Management , Gordon Linoff S.
The leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition of Data Mining Techniques in the late 1990s, data mining was just starting to… 3251.98 руб электронная книга