customer
11CEx Sells: New Inspiration for Valuable Customer Experiences , Wietzes Deborah (2018)
Customer EXperience (CEX) is hot! Nowadays it gets harder and harder for companies to be distinctive by the products they offer. As it is key to stand out in the services offered in addition to these… 2253 руб12Modern Analysis of Customer Surveys. with Applications using R , Kenett Ron S.
Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a… 9521.78 руб электронная книга13Chief Customer Officer 2.0. How to Build Your Customer-Driven Growth Engine , Jeanne Bliss
A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation… 1821.11 руб электронная книга14Statistical Methods in Customer Relationship Management , V. Kumar
Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on… 7950.23 руб электронная книга15Your Customer Rules!. Delivering the Me2B Experiences That Today's Customers Demand , Bill Price
What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips—and can… 1821.11 руб электронная книга16Managing Customer Experience and Relationships. A Strategic Framework , Philip Kotler
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy… 7335.57 руб электронная книга17Unleashing Excellence. The Complete Guide to Ultimate Customer Service , Dennis Snow
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some… 1622.74 руб электронная книга18Igniting Customer Connections. Fire Up Your Company's Growth By Multiplying Customer Experience and Engagement , Andrew Frawley
A new data-driven approach to building customer relationships that fuel sustainable business growth Igniting Customer Connections explores how organizations of all sizes can build powerful and… 1821.11 руб электронная книга19People Love You. The Real Secret to Delivering Legendary Customer Experiences , Jeb Blount
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every… 1430.29 руб электронная книга20Build for Change. Revolutionizing Customer Engagement through Continuous Digital Innovation , Alan Trefler
Customers have radically changed the ways they interact with businesses, and today's organizations need to adapt Is your company prepared for the Gen D future, or is it heading toward life support? A… 1625.99 руб электронная книга