monter un service
21The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More! , Marsha Collier
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this… 1622.74 руб электронная книга22Executive's Guide to IT Governance. Improving Systems Processes with Service Management, COBIT, and ITIL , Robert R. Moeller
Create strong IT governance processes In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is… 4877.96 руб электронная книга23Unleashing Excellence. The Complete Guide to Ultimate Customer Service , Dennis Snow
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some… 1622.74 руб электронная книга24The Vibe. The Marketing Handbook for Every Product, Service and Industry , Gary Bertwistle
While most companies claim to have a brand, only a few make an authentic connection with customers or clients. The rest simply have a logo that gets slapped onto the side of a truck or onto a shirt… 2471.5 руб электронная книга25Salesforce Service Cloud For Dummies , Jon Paz
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any… 1950.53 руб электронная книга26Achieving Service-Oriented Architecture. Applying an Enterprise Architecture Approach , Rick Sweeney
A complete, comprehensive methodology and framework for adopting and managing a successful service oriented architecture environment Achieving Service-Oriented Architecture helps to set up an SOA… 4227.57 руб электронная книга27Service Oriented Architecture Field Guide for Executives , Kyle Gabhart
Service Oriented Architecture Field Guide for Executives is a fundamental breakthrough in the business and technology perspectives of service oriented architecture (SOA). A valuable resource to help… 3248.72 руб электронная книга28Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations , Martin Cole
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and… 3902.37 руб электронная книга29Service Oriented Architecture (SOA). A Planning and Implementation Guide for Business and Technology , Michael Bell
Praise for Service-Oriented Architecture«This book provides a superb overview of the SOA topic. Marks and Bell provide practical guidance across the entire SOA life cycle-from business imperatives… 4678.94 руб электронная книга30Start and Grow Your Faith-Based Nonprofit. Answering Your Call in the Service of Others , Jill Esau
Start and Grow Your Faith-Based Nonprofit offers clear guidance on how to fund and manage a faith-based social ministry. If you have been called by God to fulfill a mission through a nonprofit… 2575.56 руб электронная книга31How to Market, Advertise and Promote Your Business or Service in Your Own Backyard , Tom Egelhoff C.
Create a successful and affordable marketing campaign for your local small business using the tips and detailed 10-point, step-by-step method in How to Market, Advertise and Promote Your Business or… 1559.96 руб электронная книга32Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise , Eric Marks A.
A must-have guide for all companies undertaking service-oriented architecture (SOA) and IT governance Service-Oriented Architecture Governance for the Services Driven Enterprise expertly covers the… 5073.08 руб электронная книга33Advanced QoS for Multi-Service IP_MPLS Networks , Ramji Balakrishnan
Advanced QoS for Multi-Service IP/MPLS Networks is the definitive guide to Quality of Service (QoS), with comprehensive information about its features and benefits. Find a solid theoretical and… 4682.19 руб электронная книга34Service Providers. ASPs, ISPs, MSPs, and WSPs , Mary Gillespie Helen
A strategic guide to mastering service provider relationships Well-known business management consultant and Boston Globe columnist Mary Helen Gillespie helps business and IT managers navigate through… 2731.01 руб электронная книга35Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture , Michael Bell
Answers to your most pressing SOA development questions How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best… 4227.57 руб электронная книга36The Supernova Advisor. Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth , Robert Knapp D.
The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20… 2727.76 руб электронная книга37Service Orient or Be Doomed!. How Service Orientation Will Change Your Business , Ronald Schmelzer
How Service Orientation Will Change Your Business«The real value of this book is that it makes SOA and Web services, which are critical and business-transforming, crystal-clear to the layman, both… 3117.99 руб электронная книга38Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation , Anders Gustafsson
Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of… 2727.76 руб электронная книга39It's All About Service. How to Lead Your People to Care for Your Customers , Ray Pelletier
Practical strategies for better customer service based on the principles of servant-leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every… 2653.61 руб электронная книга40Take Their Breath Away. How Imaginative Service Creates Devoted Customers , Chip Bell R.
Praise for Take Their Breath Away«Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer… 1622.74 руб электронная книга
